Acer Aspire A314-32 Manuel d'utilisateur télécharger pdf (Page 54)

54 - Frequently asked questions

For more information, see Restoring your computer on page 21.

Requesting service

International Travelers Warranty (ITW)

Your computer is backed by an International Travelers Warranty

(ITW) that gives you security and peace of mind when traveling. An

ITW passport came with your computer and contains all you need to

know about the ITW program. A list of available, authorized service

centers is in this handy booklet. Read this passport thoroughly.

Always have your ITW passport on hand, especially when you travel,

to receive the benefits from our support centers. Attach your proof-of-

purchase to the ITW passport.

If the country you are traveling in does not have an Acer-authorized

ITW service site, you can still get in contact with our offices worldwide.

Please visit www.acer.com.

Before you call

Please have the following information available when you call Acer for

online service, and please be at your computer when you call. With

your support, we can reduce the amount of time a call takes and help

solve your problems efficiently. If there are error messages or beeps

reported by your computer, write them down as they appear on the

screen (or the number and sequence in the case of beeps).

You are required to provide the following information:

Name:

Address:

Telephone number:

Machine and model type:

Serial number:

Date of purchase:

Note

To access the BIOS utility, press F2 when you see the Acer logo during boot

up.

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Acer Aspire A314-32 Manuel d'utilisateur Page 54