Acer TravelMate 800 Series Manuel d'utilisateur

Acer TravelMate 800 SeriesService Guide SERVICE CD PART NO.: VD.T25V7.001

2 Chapter 1Keyboard and Pointing Devicet 84-/85-/88-key Windows keyboardt Ergonomically-centered touchpad pointing deviceI/O Portst One PCMCIA slot (t

92 Chapter 5

Chapter 5 93

Appendix A 93TravelMate 800 SeriesModel Country CPU LCD Memory HDD (GB)ODD Card ReaderWireless LANBluetooth800LCi PM 1.3G 15.0 SXGA+ 2x256M 40G 24x CD

94 Appendix AMain Features•Intel® Pentium® M Processor 1.3 GHz ~ 1.6GHz or higher; featuring Intel® Enhanced SpeedStepTM technology•Intel 885PM (ODEM)

Appendix B 95This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under

96 Appendix BMicrosoft® Windows® XP Environment TestItem SpecificationsMONITORS Philips 109P 10Dell Trinitron 21”ViewSonic GS773ViewSonic GS790ViewSon

Appendix B 97D-Link Fast Ethernet DFE-650D-Link CardBus DE-6603COM 10/100 16Bit LAN Card (3CCFE574BT)3COM(DELL) 10/100 BAST-TX LAN Card (3CCFE575BT-D)

98 Appendix BCanon FC-16MApacer 128MBPantex 128MBSunDisk 10MBUSB PORT USB Mouse:Microsoft Optical USB MouseTARGUS Wheel MouseLogitech Wheel MouseAcer

Appendix B 99USB HUB:PCI USB HUBXeXtreme USB HUBGeneral purpose USB Hub /UH-9124USB Gamepad: Microsoft Sidewinder Gamepad Logitech WingMan GAMEPAD EX

100 Appendix BMicrosoft® Windows® 2000 Environment TestItem SpecificationsMONITORS Philips 109P 10Dell Trinitron 21”ViewSonic GS773ViewSonic GS790View

Chapter 1 3Block Diagram

Appendix B 101D-Link Fast Ethernet DFE-650D-Link CardBus DE-6603COM 10/100 16Bit LAN Card (3CCFE574BT)3COM(DELL) 10/100 BAST-TX LAN Card (3CCFE575BT-D

102 Appendix BCanon FC-16MApacer 128MBPantex 128MBSunDisk 10MBUSB PORT USB Mouse:Microsoft Optical USB MouseTARGUS Wheel MouseLogitech Wheel MouseAcer

Appendix B 103XeXtreme USB HUBGeneral purpose USB Hub /UH-9124USB Gamepad: Microsoft Sidewinder Gamepad Logitech WingMan GAMEPAD EXTREMEUSB CCD: Inte

104 Appendix B

Appendix C 105This section describes online technical support services available to help you repair your Acer Systems.If you are a distributor, dealer

106 Appendix C

Index 107AAC Adapter 28ACPI 1.0a 22AFLASH Utility 44Audio 25, 26BBattery 27Battery Pack 51BIOS 22package 22password control 22ROM size 22ROM type 22ve

108 IndexRRMA 79RTC 26SSecond Level Cache 22Super I/O 26SystemBlock Diagram 3Layout 4System Check Procedures 64System Memory 22System Specifications 1

4 Chapter 1Board LayoutTop View1 TV-out connector 18 Cardbus connector2 VGA port 19 IEEE-1394 connector3 LCD cable connector 20 USB port4 Internal mic

Chapter 1 5Bottom View1 Internal microphone cable connector 8 South Bridge (ICH4-M)2 Super I/O PC87391 9 Internal microphone cable connector3 MDC conn

6 Chapter 1Outlook ViewA general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.Front Open View# Icon I

Chapter 1 7Front Panel# Icon Item Description1 Speaker Outputs sound.2 Bluetooth button Starts (optional) Bluetooth functionality.3 Bluetooth indicato

8 Chapter 1Left Panel# Icon Item Description1 Four (4) USB 2.0 ports Connect to Universal Serial Bus devices (e.g., USB mouse, USB camera).2 IEEE 1394

Chapter 1 9Right Panel # Icon Item Description1 AcerMedia drive Houses a removable media drive module.2 AcerMedia indicator Lights up when the AcerMed

10 Chapter 1Rear Panel# Icon Item Description1 Modem jack Connects to a phone line.2 Network jack Connect to an Ethernet 10/100-based network.3 Expans

Chapter 1 11Bottom Panel# Icon Item Description1 AcerMedia bay release latchUnlatches the AcerMedia drive for removing the optical drive.2 AcerMedia b

iiRevision HistoryPlease refer to the table below for the updates made on TravelMate 800 service guide.Date Chapter Updates2003/04/22 Chapter 1 p.1 up

12 Chapter 1IndicatorsThe computer has three easy-to-read status indicators below the display screen, and two on the front of the computer.The Battery

Chapter 1 13Lock KeysThe keyboard has three lock keys which you can toggle on and off.Lock Key DescriptionCaps Lock When Caps Lock is on, all alphabet

14 Chapter 1Embedded Numeric KeypadThe embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on

Chapter 1 15Windows KeysThe keyboard has two keys that perform Windows-specific functions.Key Icon DescriptionWindows logo key Start button. Combinati

16 Chapter 1Hot KeysThe computer employs hot keys or key combinations to access most of the computer’s controls like screen brightness, volume output

Chapter 1 17Fn-→ Brightness up Increases the screen brightness.Fn-←Brightness down Decreases the screen brightnessHot Key Icon Function Description

18 Chapter 1The Euro SymbolIf your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European l

Chapter 1 19Launch KeysLocated above the keyboard are five buttons. The left-most button is the power button. To the right of the power button are the

20 Chapter 1E-Mail DetectionClick right button at the Launch Manager icon on the taskbar and click on E-Mail Detection. In this dialog box, you have t

Chapter 1 21TouchpadThe built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your fi

iiiCopyrightCopyright © 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, sto

22 Chapter 1Hardware Specifications and ConfigurationsProcessorItem SpecificationCPU type Intel Pentium M 1.3GHz ~ 1.6GHzCPU package Micro-FCPGACPU c

Chapter 1 23 NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. .Mem

24 Chapter 1Security Full support of Bluetooth security provisions including hardware support for full length 128 bit encryption keysHos Interface (US

Chapter 1 25 Combo Drive InterfaceItem SpecificationVendor & model name DVD/CDRW QSI SBW-242Performance Specification With CD Diskette With DVD Di

26 Chapter 1 Video MemoryItem Resolution SpecificationFixed or upgradeable FixedVideo memory size 64MBParallel PortItem SpecificationParallel port c

Chapter 1 27 NOTE: DC-AC inverter is used to generate very high AC voltage, the support to LCD CCFT backlight user, and is also responsible for the

28 Chapter 1 the system is on. LCDItem SpecificationVendor & model name QDI QD141X1LH12 LG LP150E02-A2P1Hitachi TX38D81VC1CABAU B150XG01Mechanical

Chapter 1 29Power ManagementPrimary to secondary 3000Vac (4242Vdc) 10mA for 1 secondLeakage current 100uA max (240Vac, 60Hz)Regulatory Requirements I

30 Chapter 1Weight 2.56Kg (5.6 lbs) for 14.1 inch LCD with DVD model;2.69Kg (5.9 lbs) for 15.0 inch LCD with DVD model I/O Ports 4 USB ports, 1 VGA (e

Chapter 1 314D0-4D1CF8-CFFPCI configuration registerIRQ Assignment MapInterrupt Channel Function(Hardware)IRQ00 System TimerIRQ01 KeyboardIRQ03 IrDA F

ivConventionsThe following conventions are used in this manual:SCREEN MESSAGES Denotes actual messages that appear on screen.NOTE Gives bits and piece

32 Chapter 1

Chapter 2 33BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y

34 Chapter 2Navigating the BIOS UtilityThere are six menu options: Info., Main, System Devices, Security, Boot, and Exit.Follow these instructions:•To

Chapter 2 35Info.Parameter DescriptionIDE1 Model Name Shows the Model name of HDD installed on Primary IDE master. The hard disk model name is automat

36 Chapter 2MainThe Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user

Chapter 2 37The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: The s

38 Chapter 2System DevicesThe System Devices screen contains parameters involving your hardware devices. It also provides advanced settings of the sys

Chapter 2 39SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below descri

40 Chapter 21. Move the cursor and highlight the Set Supervisor Password and press “Enter” , a window similar to the following is shown:2. Type a pass

Chapter 2 41Removing a PasswordFollow these steps:1. Move the cursor and highlight the Set Supervisor Password and press "Enter", a window s

vPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi

42 Chapter 2BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette dri

Chapter 2 43ExitThe Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below describes the

44 Chapter 2BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:•New versions of system programs•New features or o

Chapter 2 45System Diagnostic DisketteThis diagnostic diskette is for the Acer TravelMate 800 series notebook machine. You can find the utility in Ser

46 Chapter 2

Chapter 3 47This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemb

48 Chapter 3General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the p

Chapter 3 49Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequencea

50 Chapter 3 Screw ListItem DescriptionA CPU FRAME NUTB Screw, #4-40UNFC Screw, M2.0X2.5NLDScrew, M2.0X3EScrew, M2.0X3NLFScrew, M2.0X5GScrew, M2.0X7H

Chapter 3 51Removing the Battery Pack1. Press the battery lock and slide the battery latch.2. Then remove the battery pack.

vi

52 Chapter 3Removing the ODD Module / HDD Module / Memory / Wireless LAN cardRemoving the ODD Module1. Slide the optical disk drive latch and remove t

Chapter 3 53Removing the Memory1. Unscrew the 1 screw that secures the Dimm door.2. Remove the Dimm door.Removing the LCD Module / Keyboard / Function

54 Chapter 3Removing the Keyboard1. Unscrew the 2 screws, marked as "K", on the bottom panel holding the keyboard.2. Turn the main unit over

Chapter 3 55Removing the Function Key Board1. Unscrew 2 screws that secure the function keyboard.2. Then remove function keyboard from the main unit.D

56 Chapter 34. Disconnect the speaker cable.5. Unscrew 19 screws on the bottom panel as shown.6. Turn the main unit over and remove the 1 screw on the

Chapter 3 57Removing the Touchpad1. Disconnect the short touchpad cable from the touchpad board.2. Disconnect the long touchpad FFC from touchpad boar

58 Chapter 3Removing the Thermal Module1. Disconnect the fan connector.2. Unscrew five screws that secure the thermal module.3. Remove the thermal mod

Chapter 3 59Disassembling the LCD Module1. Remove 4 screw pads as shown.2. Unscrew the 4 screws holding the LCD bezel.3. Detach LCD bezel carefully fr

60 Chapter 37. Unscrew 4 screws holding the right and the left LCD brackets, 2 on each side.8. Remove the right and the left LCD brackets as shown.9.

Chapter 3 61Disassembling the HDD Module1. Remove 4 screws holding the HDD bracket.2. Take out the hard disk drive.

VIIChapter 1 System Specifications 1Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

62 Chapter 3

Chapter 4 63Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test this model (TravelMate 800 se

64 Chapter 4System Check ProceduresExternal Diskette Drive CheckDo the following steps to isolate the problem to a controller, driver, or diskette. A

Chapter 4 65Keyboard or Auxiliary Input Device CheckRemove the external keyboard if the internal keyboard is to be tested.If the internal keyboard doe

66 Chapter 4Check the Power AdapterUnplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter ca

Chapter 4 67Check the Battery PackTo check the battery pack, do the following:From Software:1. Check out the Power Options in control Panel2. In Power

68 Chapter 4still occurs, continue next step.Replace the CPU with another of the same specifications. If the problems still occurs, go to next step.Th

Chapter 4 69Power-On Self-Test (POST) Error MessageThe POST error message index lists the error message and their possible causes. The most likely cau

70 Chapter 4Index of Error Messages Error Message ListError Messages FRU/Action in Sequence0200 Failure Fixed Disk Hard disk error detected.Check to s

Chapter 4 7102F0 CPU ID CPU socket number for Multi-Processor error.Main board02F4 EISA CMOS not writeable System unable to write to EISA CMOS.Main bo

VIIIRemoving the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Removing the Main Board . . . . . .

72 Chapter 4Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom / Error Action in SequenceLCD backlight doesn't workLCD is too darkL

Chapter 4 73PCMCIA-Related SymptomsSymptom / Error Action in SequenceSystem cannot detect the PC Card (PCMCIA) See “System Diagnostic Diskette” on pa

74 Chapter 4NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 76.Peripheral-Rel

Chapter 4 75Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec

76 Chapter 4Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whet

Chapter 4 77Index of AFlash BIOS Error MessageError Message Action in SequenceHardware Error See “System Diagnostic Diskette” on page 45VPD Checksum

78 Chapter 4

Chapter 5 79This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 800series products. Refer to this c

80 Chapter 5Exploded DiagramTHE SYSTEM

Chapter 5 81LCD

Chapter 1 1FeaturesThis computer was designed with the user in mind. Here are just a few of its many features:Performancet Intel® Pentium® M Processor

82 Chapter 5DVD ASSYNOTE: The exploded diagrams for CD-ROM, DVD-ROM and DVD-RW combo module are very similar. Therefor, we put only DVD ASSY exploded

Chapter 5 83HDD (W/O HDD) ASSY

84 Chapter 5CATEGORY No. PARTNAME PART NO.CPU/Processor34-THE SYSTEMINTEL BANIAS 1.3GHz 1M 1.35V UFCPGA2 KC.BS001.13GINTEL BANIAS 1.4GHz 1M 1.48V UFCP

Chapter 5 85103-LCD 14.1" and LCD 15"LCD BRACKET 14.1" LEFT W/HINGE 33.T25V7.005LCD BRACKET 15" LEFT W/HINGE 33.T25V7.007102-LCD 1

86 Chapter 548-HDD HDD COVER 42.T23V7.01046-HDD HDD CASE 33.T23V7.004COMBO DRIVE DVD ASSY DVD-RW COMBO MODULE 24X QSI SBW-242 6M.T23V7.005DVD-RW COMB

Chapter 5 8720-THE SYSTEMKEYBOARD DARFON US International NSK-A641D 84KEYSKB.T2307.001 KEYBOARD DARFON UK NSK-A640U 85KEYS KB.T2507.002 KEYBOARD DARFO

88 Chapter 5MODEM CABLE 50.T23V7.002POWER CORD US (3 pin) 27.T23V7.001POWER CORD EC ( 3 Pin) 27.T23V7.003POWER CORD Aus ( 3pin ) 27.T23V7.006COMMUNICA

Chapter 5 89WIRELESS LAN BOARD (802.11b) INTEL WM3B2100 54.T25V7.001WIRELESS LAN BOARD (802.11a+b) INTEL WM3B7100 54.T25V7.002WIRELESS LAN BOARD (8

90 Chapter 519-THE SYSTEMFRONT BEZEL 42.T25V7.00416-THE SYSTEMUPPER CASE ASSY W/ TOUCHPAD 60.T25V7.00112-THE SYSTEMLOWER CASE ASSY W/O SPEAKER 60.T25V

Chapter 5 91SCREWSSCREW I3*3.5M-NIH(M3L3.5) 86.T25V7.002SCREW NUT IO EA1 (MBEA1001, REV3B) 86.T23V7.001SCREW CPU NUT ZG1S(MBZG1001,REV3A) 86.T25V7.00