Acer Iconia TAB A510 Guide de l'utilisateur télécharger pdf (Page 62)

FAQ and troubleshooting

This section lists frequently asked questions that may arise during the use of your

tablet, and gives easy answers and solutions to these questions.

Aspect Question Answer

Audio Why is there no

sound coming from

the device?

If the headset is plugged into the device,

the speaker is automatically shut off.

Disconnect the headset.

Check that the device volume setting is

not muted.

Check that the volume control is not at

its lowest setting.

Memory Why do I have less

than 1024 MB (1

GB)?

A small amount of memory is reserved

for system security.

Multimedia files Why can’t I view my

picture files?

You may be trying to view an image that

is not supported. Refer to "Supported

formats" on page 44 for more

information.

Why can’t I view my

video files?

You may be trying to view a video that is

not supported. Refer to "Multimedia" on

page 64 for more information.

Why can’t I play my

music files?

You may be trying to play a file that is not

supported. Refer to "Multimedia" on

page 64 for more information.

System

information and

performance

How do I check the

OS version of my

device?

Tap APPS > Settings > About tablet to

check the OS version (Kernel/build

number) and other hardware and

software information.

Where can I find my

serial number ID?

Tap APPS > Settings > About tablet >

Device Information. You can also look

on the underside of the card slot cover.

See "Card slot cover" on page 7.

Power I couldn’t turn on the

device.

The battery power may be depleted.

Recharge the device. Refer to "Charging

your tablet" on page 9 for more

information.

Storage How do I check

memory status?

To check storage status, go to Settings

> Storage.

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Acer Iconia TAB A510 Guide de l'utilisateur Page 62

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