Acer 510 Series Manuel d'utilisateur télécharger pdf (Page 139)

Online Services

Chapter 6 Troubleshooting 117

If PC-Doctor does not report a system error, reinstall the

software driver from the Recovery CD for the component

you suspect has a problem. If you still have problems, you

can access our online and internet technical support

services. Please see the following section for details.

Online Services

There are three ways to access Acer for technical support

and information:

T Internet service worldwide, visit http://www.acer.com

T Online service in the United States and Canada, call

1-800-816-2237

T Technical support numbers in various countries

You can view a list of technical support numbers by clicking

on Start, Settings, Control Panel, then double-click on

System. Click on the Support Information button.

Before you call

Please have the following information available when you

call Acer for online service, and please be at your computer

when you call. With your support, we can reduce the

amount of time a call takes and help solve your problems

efficiently.

1. If there are error messages or beeps reported by your

computer, write them down as they appear on the screen

(or the number and sequence in the case of beeps).

2. If you are able to run the PC-Doctor diagnostic tests,

locate the log file by selecting Windows, Test Log in the

PC-Doctor menu bar.

3. If you haven’t registered your notebook computer, you

will be required to register during your first call to Acer.

You are required to provide the following information:

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Acer 510 Series Manuel d'utilisateur Page 139