Acer NV59C Manuel d'utilisateur

Gateway NV59C SeriesService Guide

XTable of Contents

90 Chapter 3Removing the Inverter Board1. See “Removing the LCD Assembly” on page 85.2. Remove the adhesive tape from the inverter cables.3. Remove on

Chapter 3 915. Turn the board over and disconnect the cable.

92 Chapter 3Removing the LCD Panel1. See “Removing the Camera Module” on page 89.2. Remove the two (2) securing screws from the LCD Panel.3. Remove th

Chapter 3 934. Lift the LCD Panel clear of the module.

94 Chapter 3Removing the LCD Brackets and FPC Cable1. See “Removing the LCD Panel” on page 92.2. Remove the six (6) securing screws (three on each sid

Chapter 3 955. Disconnect the LVDS cable from the panel.

96 Chapter 3Removing the Microphone Cable 1. See “Removing the LCD Panel” on page 92.2. Remove the cable bundle from the hinge channel. 3. Peel back t

Chapter 3 975. Lift the microphone set clear of the panel.

98 Chapter 3Removing the Antennas 1. See “Removing the LCD Panel” on page 92.2. Remove the black antenna from the cable channel.3. Peel back the foil

Chapter 3 995. Remove the white antenna from the hinge channel.6. Peel back the foil tabs and remove the cable from the cable channel.7. Pry the anten

Chapter 1 1System SpecificationsFeaturesBelow is a brief summary of the computer’s many features:NOTE: Items denoted with an (*) are only available fo

100 Chapter 3LCD Module Reassembly ProcedureReplacing the Antennas1. Adhere the white antenna assembly to the LCD cover.2. Run the cable along the cab

Chapter 3 1014. Adhere the black antenna assembly on the LCD cover.5. Run the cable along the cable channel and fold over the foil tabs to secure the

102 Chapter 3Replacing the Microphone Cable1. Place the microphone set in the panel. 2. Fold the foil tab over to secure. 3. Fold over the foil tabs a

Chapter 3 103Replacing the LCD Brackets and FPC Cable1. Connect the LVDS cable to the LCD panel.2. Adhere the LVDS mylar to the LCD panel.3. Attach th

104 Chapter 34. Replace six (6) securing screws (three on each side) of the LCD Panel brackets.

Chapter 3 105Replacing the LCD Panel1. Place the LCD Panel in the module. 2. Run the cable along the channel in the LCD Module as shown.3. Apply the a

106 Chapter 3Replacing the Inverter Board1. Connect the cable to the underside of the inverter board.2. Rotate the board around the hook as shown.3. R

Chapter 3 107Replacing the Camera Module1. Place the Camera in the module. 2. Connect the camera cable.

108 Chapter 3Replacing the LCD Bezel1. Replace the bezel and press down until there are no gaps between the bezel and the LCD Module.IMPORTANT: Ensure

Chapter 3 109Replacing the LCD Assembly1. Place the LCD assembly on the lower cover.2. Secure the LCD assembly using four (4) screws.

2 Chapter 1• External resolution / refresh rate:• VGA port up to 2560 x 1600: 60 Hz• VGA port up to 2048 x 1536: 85 Hz• HDMI™ port up to 1920 x 1080:

110 Chapter 33. Replace the adhesive tape and run the black antenna cable along the cable channel.4. Near the left hinge, run the LVDS cable along the

Chapter 3 1115. Run the white antenna cable along the cable channel as shown.6. Run the black antenna cables along the cable channel.7. Pass the black

112 Chapter 3Main Module Reassembly ProcedureReplacing the CPUIMPORTANT: The CPU has a Pin1 locator that must be positioned corresponding to the marke

Chapter 3 113Replacing the Thermal ModuleIMPORTANT: Apply a suitable thermal grease and ensure all heat pads are in place before replacing the Thermal

114 Chapter 3Replacing the Mainboard1. Connect the bluetooth to mainboard cable.2. Apply the adhesive tape to the bluetooth cable.3. Place the mainboa

Chapter 3 1154. Place the mainboard in the chassis, left edge first to line up the I/O ports.5. Secure the one (1) securing screw on the Mainboard.

116 Chapter 36. Connect the LVDS cable and lock the connector.7. Connect the microphone cable.

Chapter 3 117Replacing the Bluetooth Board1. Run the bluetooth cable along the channel as shown.2. Connect the mainboard to bluetooth cable.3. Adhere

118 Chapter 3Replacing the USB Board1. Place the USB board in the device.2. Secure the one (1) screw on the USB board.3. Connect the USB cable to the

Chapter 3 119Replacing the Card Reader Board1. Place the card reader board in the device.2. Secure one (1) screw on the card reader board.3. Connect t

Chapter 1 3• 802.11b/g/n Wi-Fi CERTIFIED™• 802.11b/g Wi-Fi CERTIFIED™• WPAN1: Bluetooth® 2.1• LAN: Gigabit Ethernet, Wake-on-LAN readyPrivacy control

120 Chapter 3Replacing the TouchPad Bracket1. Replace the TouchPad bracket top edge first to engage the securing clips and press down firmly. 2. Repla

Chapter 3 1214. Replace the FFC and press down as indicated to secure it to the Upper Cover.

122 Chapter 3Replacing the Power Board1. Place the power board in the chassis. Adhere the power board assembly as shown.2. Secure two (2) screws on th

Chapter 3 123Replacing the Right Speaker Module1. Place the right speaker module in the chassis as shown.2. Run the speaker cable along the channel.3.

124 Chapter 3Replacing the Left Speaker Module1. Place the module right side first on the Upper Cover as shown. 2. Run the Speaker cable along the ca

Chapter 3 125Replacing the Upper Cover1. Place the Upper Cover on the Lower Cover as shown.2. Secure the seven (7) screws on the Upper Cover as shown

126 Chapter 33. Connect the following cables to the Mainboard.4. Connect D as shown. 5. Connect C as shown.ABCD

Chapter 3 1276. Connect B as shown. 7. Connect A as shown.8. Turn the computer over. Secure the eleven (11) screws on the lower cover and four (5) scr

128 Chapter 3Replacing the Keyboard1. Connect the Keyboard FFC to the Mainboard and close the locking latch to secure the cable in place.2. Replace th

Chapter 3 129Replacing the Hard Disk Drive Module1. Place the HDD in the HDD carrier. 2. Replace the four (4) screws (two each side) to secure the car

4 Chapter 1• Gateway Power Management• Gateway Recovery Management• Gateway Registration• Gateway Social Networking Application• Gateway Updater• Adob

130 Chapter 3Replacing the WLAN Module1. Insert the WLAN Module into the WLAN socket. 2. Replace the one (1) screw to secure the module.3. Connect the

Chapter 3 131Replacing the DIMM Modules1. Insert the DIMM Module in place. 2. Press down to lock the DIMM module in place.3. Repeat steps for the seco

132 Chapter 3Replacing the 3G Module1. Insert the 3G card into the slot.2. Replace one (1) screw from the 3G module.3. Connect two (2) antenna cables.

Chapter 3 1334. Line up the right edge of the 3G cover and replace.5. Secure one (1) screw on the 3G Cover.

134 Chapter 3Replacing the HDD/WLAN/DIMM Door1. Replace the door by first lining up the top edge as shown.2. Secure three (3) screws on the lower cove

Chapter 3 135Replacing the ODD Module1. Press the bezel into the tray, bottom edge first, to secure it to the ODD Module.2. Place the bracket on the O

136 Chapter 3Replacing the SD Dummy Card1.Insert the SD Dummy Card into the slot as shown.2.Push until the card clicks into place and is flush with th

Chapter 3 137Replacing the SIM Card1.Insert the SIM Card into the slot as shown.2.Push until the card clicks into place and is flush with the casing.

138 Chapter 3Replacing the Battery1.Slide and hold the battery release latch to the release position (1), insert the battery pack and press down (2).2

Chapter 4 139TroubleshootingCommon ProblemsUse the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to tes

Chapter 1 5System Block Diagram

140 Chapter 4Power On IssueIf the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-de

Chapter 4 141No Display IssueIf the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-def

142 Chapter 4Abnormal Video DisplayIf video displays abnormally, perform the following actions one at a time to correct the problem.1. Reboot the comp

Chapter 4 143LCD FailureIf the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:Buil

144 Chapter 4TouchPad FailureIf the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-de

Chapter 4 145Sound ProblemsIf sound problems are experienced, perform the following actions one at a time to correct the problem.1. Reboot the compute

146 Chapter 4HDD Not Operating CorrectlyIf the HDD does not operate correctly, perform the following actions one at a time to correct the problem. 1.

Chapter 4 147ODD FailureIf the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:ODD

148 Chapter 4a. Double-click lDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device and click Enable.b. Double-click

Chapter 4 149b. Double-click IDE ATA/ATAPI controllers, then right-click ATA Device 0. c. Click Properties and select the Advanced Settings tab. Ensur

6 Chapter 1Your Acer Notebook tourFront ViewNo. Icon Item Description1 Webcam Web camera for video communication(for selected models).2 Microphone Int

150 Chapter 4Wireless Function FailureIf the WLAN fails, perform the following actions one at a time to correct the problem. Do not replace a non-defe

Chapter 4 151External Mouse FailureIf an external Mouse fails, perform the following actions one at a time to correct the problem. 1. Try an alternati

152 Chapter 4Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defe

Chapter 4 153Post CodesThese tables describe the POST codes and descriptions during the POST.Post Code RangeSEC Phase POST Code TableNOTE: The color b

154 Chapter 4PEI Phase POST Code Table:NOTE: The color bar items indicate 3rd party related functions that are platorm dependent.Functionality Name (I

Chapter 4 155DXE Phase POST Code Table:NOTE: The color bar items indicate 3rd party related functions that are platorm dependent.Functionality Name (I

156 Chapter 4BDS Phase POST Code Table:Functionality Name (Include\ PostCode.h)PhasePostCodeDescriptionBDS_ENTER_BDS BDS 10 Enter BDS entryBDS_INSTALL

Chapter 4 157NOTE: The color bar items indicate 3rd party related functions that are platorm dependent.PostBDS POST Code TableS3 Functions POST Code T

158 Chapter 4InsydeH2ODDT Debugger POST Code TableSMM_ACPI_DISABLE_START SMM 0xA8 OS call ACPI disable functionSMM_ACPI_DISABLE_END SMM 0xA9 ACPI disa

Chapter 5 159Jumper and Connector LocationsTop ViewItem Description Item DescriptionJLVDS1 Connect to LED / CCFL Panel JLED1 Connect to Powerboard (FF

Chapter 1 7NOTE: 1 The front panel indicators are visible even when the computer cover is closed.Closed Front View5 Power button Turns the computer on

160 Chapter 5Bottom ViewItem Description Item DescriptionPJP2 Connect to Battery JHP1 Connect to external headphonePJP1 DC-IN jack JBT1 Connect to BTJ

Chapter 5 161USB/B BoardPower BoardITEM DESCRIPTIONJUSB1/JUSB2 USB ConnectorITEM DESCRIPTION ITEM DESCRIPTIONLED1 For NEW70 ON/OFF LED LED9 For NEW50

162 Chapter 53G/B BoardCR/B BoardITEM DESCRIPTIONJMINI2 Connect to WWANJSIM1 SIM card connectorJP1 Connector to MB (FFC)ITEM DESCRIPTIONJREAD1 Card re

Chapter 5 163Clearing Password Check and BIOS RecoveryThis section provides you with the standard operating procedures of clearing password and BIOS r

164 Chapter 5BIOS Recovery by Crisis DiskBIOS Recovery Boot Block:BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the syste

Chapter 6 165FRU (Field Replaceable Unit) ListThis chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Gateway NV59

166 Chapter 6EasyNote Exploded DiagramsMain AssemblyNo. Description Acer P/N No. Description Acer P/N1 Keyboard KB.I170G.083 6 3G Module TBD2 Upper Co

Chapter 6 167Upper AssemblyNo. Description Acer P/N1 Touchpad Bracket 33.WJ802.0012 Touchpad Cable 50.WJ802.0033 Touchpad Board TBD4 Touchpad Assy TBD

168 Chapter 6LCD AssemblyNo. Description Acer P/N No. Description Acer P/N1 LCD Bezel 60.WJ802.004 6 LCD Panel LK.15605.0102 LCD Bracket (L) 33.WJ802.

Chapter 6 169FRU ListCATEGORY Acer Description AcerPNBOARDFOXCONN BLUETOOTH BRM 2046 BT2.1 (T60H928.33) F/W:861BH.21100.004TBDFOXCONN BLUETOOTH ATH A

8 Chapter 1Left ViewNo. Icon Item Description1 DC-in jack Connects to an AC adapter2 Ventilation slots Enable the computer to stay cool, even after pr

170 Chapter 6POWER CORD ARGENTINA 3 PIN 27.APV02.001CASE/COVER/BRACKET ASSEMBLY UPPER CASE ASSY, INCL. TP/TP MYLAR-SLIVER 60.WJ802.001UPPER CASE AS

Chapter 6 171KEYBOARDKeyboard GATEWAY GP-7Tv2 SJM51 Internal 17 Standard 103KS White US InternationalKB.I170G.083Keyboard GATEWAY GP-7Tv2 SJM51 Intern

172 Chapter 6Keyboard GATEWAY GP-7Tv2 SJM51 Internal 17 Standard 104KS White CZ/SKKB.I170G.062Keyboard GATEWAY GP-7Tv2 SJM51 Internal 17 Standard 104K

Chapter 6 173HEATSINKTHERMAL MOUDLE-UMA 60.WJ802.006THERMAL MOUDLE-PARK 60.WJ702.001THERMAL MOUDLE-MADISON 60.WJF02.001SPEAKERMIC SET 23.WJ802.001SPEA

174 Chapter 6HDD SEAGATE 2.5" 5400RPM 500GB ST9500325AS WYATT SATA LF F/W:0001SDM1KH.50001.011HDD HGST 2.5" 5400RPM 500GB HTS545050B9A300 PA

Chapter 6 175BATTERY SANYO AS10D LI-ION 3S2P SANYO 6 CELL 4400MAH MAIN COMMON ID:AS10D31BT.00603.111BATTERY SAMSUNG AS10D LI-ION 3S2P SAMSUNG 6 CELL 4

176 Chapter 6Screw ListCATEGORY DESCRIPTION Acer PNSCREWSCREW 2.5D 5L K 5.5D ZK NL CR3 86.WJ802.001SCREW 2.45D 8.0L K 5.5D 0.8T ZK NL 86.WJ802.002SCRE

Chapter 6 177

Appendix A 178Model Definition and ConfigurationAppendix A

179 Appendix AGateway NV59CModel Acer Part No RO Country DescriptionNV59C02g LX.WKV02.004 AAP Singapore NV59C02g W7HP64WTSG1 N11PGV2H1GBCbk_3V3 2*2G/6

Chapter 1 9Right ViewBottom ViewNo. Item Description1 USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse, USB camera).2 Optical drive Internal o

Appendix A 180NV59C11t LX.WJR02.004 AAP Thailand NV59C11t EM W7HP64EMWTTH1 PARK_XT512Cbk_3V3 2*2G/640/BT/6L2.2/5R/CB_bgn_1.3C_GEb_TH41NV59C01c LX.WJR0

181 Appendix ANV59C13t LX.WJ702.006 AAP Thailand NV59C13t EM W7HP64EMWTTH1 PARK_XT512Csk_3V3 2*2G/640/BT/6L2.2/5R/CB_bgn_1.3C_GEs_TH41NV59C10t LX.WJ70

Appendix A 182NV59C17j LX.WML02.004 AAP Japan NV59C17j W7HP64WPJP1 UMACkk_3 2*2G/500_L/BT/6L2.2/5R/CB_bgn_1.3C_GEk_JA11NV59C16j LX.WML02.003 AAP Japan

183 Appendix ANV59C01 S2.WKV02.001 Ci5520M NLED15.6WXGAGN11PGV2H1G-DDR3 (64*16*8)SO2GBIII10NNV59C01 S2.WMN02.001 Ci5520M NLED15.6WXGAGN11PGV2H1G-DDR3

Appendix A 184NV59C12t LX.WJM02.005 Ci5520M NLED15.6WXGAGPARK_XT512M-DDR3 (64*16*4)SO2GBIII10SO2GBIII10NV59C02i LX.WJM02.004 Ci5430M NLED15.6WXGAGPARK

185 Appendix ANV59C12j LX.WJU02.009 Ci5430M NLED15.6WXGAGUMA N SO2GBIII10SO2GBIII10NV59C10j LX.WJU02.008 Ci5430M NLED15.6WXGAGUMA N SO2GBIII10NNV59C08

Appendix A 186Model Acer Part NoMemory 3Memory 4HDD 1(GB)HDD 2(GB)ODDMedia ProcessorNV59C02g LX.WKV02.004 N N N640GB5.4KSNNSM8XSNNV59C01t LX.WKV02.003

187 Appendix ANV59C01 S2.WMM02.001 N N N320GB5.4KSNNSM8XSNNV59C12t LX.WJM02.005 N N N640GB5.4KSNNSM8XSNNV59C02i LX.WJM02.004 N N N500GB5.4KSNNSM8XSNNV

Appendix A 188NV59C04j LX.WJU02.003 N N N320GB5.4KSNNSM8XSNNV59C01k LX.WJU02.001 N N N320GB5.4KSNNSM8XSNNV59C02u LX.WJU02.002 N N N320GB5.4KSNNSM8XSNN

189 Appendix ANV59C02h LX.WKV02.002 NIS 5 in 1-Build in3rd WiFi 2x2 BGNNNNV59C01 S2.WKV02.001 NIS 5 in 1-Build in3rd WiFi 2x2 BGNNNNV59C01 S2.WMN02.00

IIRevision HistoryPlease refer to the table below for the updates made on Gateway NV59C service guides.Date Chapter Updates

10 Chapter 1IndicatorsThe computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is

Appendix A 190NV59C06t LX.WJM02.002 NIS 5 in 1-Build in3rd WiFi 2x2 BGNBT 2.1 NNV59C01 S2.WJM02.001 NIS 5 in 1-Build in3rd WiFi 2x2 BGNNNNV59C01 S2.WJ

191 Appendix ANV59C17j LX.WML02.004 NIS 5 in 1-Build in3rd WiFi 2x2 BGNBT 2.1 NNV59C16j LX.WML02.003 NIS 5 in 1-Build in3rd WiFi 2x2 BGNBT 2.1 NNV59C1

Appendix A 192

Appendix B 193Test Compatible ComponentsThis computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system

194 Appendix BMicrosoft® Windows® 7 Environment TestCategory Vendor Description PNCPUArrandale 2.13G (Ci3330M)Intel IC CP80617004122AG SLBMD C2 2.13G

Appendix B 1951G DDR3-1333SAMSUNG M471B2873FHS-CH9 KN.1GB0B.035RAM SODIMM DDR3-2G 13332G DDR3-1333SAMSUNG M471B5673FH0-CH9 LF KN.2GB0B.023RAM SODIMM D

196 Appendix B250G 5.4K rPmTOSHIBA HDD 250G .37"H MK2565GSX 0FA KH.25004.005250G 5.4K rPmHGST HDD 250G .37"H HTS545025B9A300 L/V 0FA KH.2500

Appendix B 197VRAM1GB SAMSUNG VRAM SAMSUNG GraPhic DDRIII 800 1Gb K4W1G1646E-HC12 LFVR.1GB0B.0061GB HYNIX VRAM HYNIX GraPhic DDRIII 800 1Gb H5TQ1G63BF

198 Appendix BSunrex KB V104702 SUNREX INT'E 09FDARFON (NEW90)KB 9Z.N1H82 DARFON INT'E 0C8 GP8TChicony (NEW90)KB MP-09B2 CHICONY INT'E

Appendix B 199LCD_BRK_L_156_ASSY SZS NEW80_LCD_BRK_L_156_ASSYLCD_BRK_L_156_ASSY LH NEW80_LCD_BRK_L_156_ASSYLCD_BRK_L_156_ASSY CHAOLI NEW80_LCD_BRK_L_1

Chapter 1 11TouchPad BasicsThe following items show you how to use the TouchPad:• Move your finger across the TouchPad (1) to move the cursor.• Press

200 Appendix BLCD_BRK_L_156_ASSY SH NEW90_LCD_BRK_L_156_ASSYLCD_BRK_L_156_ASSY LH NEW90_LCD_BRK_L_156_ASSYLCD_BRK_R_156_ASSYSZS NEW90_LCD_BRK_R_156_AS

Appendix B 201Mini-card WLAN (3rd WiFi BG) (NEW70)Foxconn (NEW70)W/L CARD 085 T77H121.01 54MBPS HB95 NI.23600.047Mini-card WLAN (3rd WiFi 2x2 BGN)FO

202 Appendix BAntenna WIFI/WIMAX LWNC ANTENNA 0C8 81.EJT15.GEN WIFI A/LAntenna WIFI/WIMAX RWNC ANTENNA 0C8 81.EJT15.GEM WIFI M/RX WNC ANTENNA 0C8 81.E

Appendix B 203LED 2nd source(IPEX compatible)"MEC,HIGH-TEK,Foxconn"H-CONN SET 0C9 LED LCD-M/B W/CAMERA 2nd source(IPEX compatible)LED w/o CM

204 Appendix BHigh-Tek H-CONN SET 0C9 M/B-BTFoxconn H-CONN SET 0C9 M/B-BTCardRead/BHumburg FFC 8P H P1 PAD=0.7 187MM CARD READER/B-M/B Cvilux FFC 8P H

Appendix B 205Thermal Module (UMA)CCI Delta NEW70_UMA_THM_MAIN_ASSY_Delta_CCICCI ADDA NEW70_UMA_THM_MAIN_ASSY_ADDA_CCIRobin Delta NEW70_UMA_THM_MAIN_A

206 Appendix BThermal SensorADI S IC ADM1032ARMZ MSOP 8P TEMP SENSOR HD Audio codecREALTEK S IC ALC272X-GR LQFP 48P CODEC Audio AmPlifierTI S IC TPA60

Appendix C 207Online Support InformationThis section describes online technical support services available to help you repair your Acer Systems.If you

208 Appendix C

209AAFLASH Utility 31AntennasRemoving 96, 98Replacing 100BBatteryReplacing 138Battery PackRemoving 45BIOSROM type 16vendor 16BIOS Utility 23–31Advance

12 Chapter 1Using the KeyboardThe keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special ke

210Replacing 102LCD CableReplacing 102LCD Failure 143LCD Module DisassemblyFlowchart 84LCD Module Reassembly Procedure 100LCD PanelRemoving 92Replacin

211BIOS 23–31WWindows 2000 Environment Test 194Wireless Function Failure 150WLAN ModuleRemoving 54Replacing 130

212

Chapter 1 13Windows KeysThe keyboard has two keys that perform Windows-specific functions.Key DescriptionWindows key Pressed alone, this key has the s

14 Chapter 1Hot KeysThe computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output a

Chapter 1 15Social Networking Opens Facebook Login screen.<Fn> + <Pg Up> Page Up Scrolls the page up.<Fn> + <Pg Dn> Page Down

16 Chapter 1Hardware Specifications and ConfigurationsProcessorProcessor SpecificationsCPU Fan True Value Table (Tj = 90)• Throttling 50%: On=85°C, Of

Chapter 1 17System Memory Memory Combinations NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities

18 Chapter 1Onboard LAN Feature Support for 10/100/1000Item SpecificationManufacturer Broadcom 57780KMLG for GIGA LAN• Integrated 10/100/10000BASE-T t

Chapter 1 19Hard Disk Drive InterfaceItem SpecificationVendor & Model NameSeagate HGST Toshiba Western DigitalCapacity (MB) 160, 250, 320, 500160,

IIICopyrightCopyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, store

20 Chapter 1Super-Multi Drive ModuleAudio InterfaceItem SpecificationVendor & model nameHLDS GT20N Sony AD7580SPerformance SpecificationWith CD Di

Chapter 1 21Power and Keyboard ControllerBatteryFeatures • High Definition Audio Codec• Single Analogue MIC • 2.0 Watt speaker/5cc chamber/speaker siz

22 Chapter 1LCD 15.6”Card ReaderItem SpecificationVendor/model name AUO/CPT/CMO/Samsung/LCD/INLScreen Diagonal (mm) 15.6 inchesDisplay resolution (pix

Chapter 2 23System UtilitiesBIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/

24 Chapter 2Gateway NV59C BIOSInformationThe Information screen displays a summary of your computer hardware information.NOTE: The screen above is for

Chapter 2 25MainThe Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery.NOTE: The scree

26 Chapter 2SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below descri

Chapter 2 27Setting a PasswordFollow these steps as you set the user or the supervisor password:1. Use the ↑ and ↓ keys to highlight the Set Superviso

28 Chapter 2Changing a Password1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password bo

Chapter 2 29BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette

IVConventionsThe following conventions are used in this manual:NOTE: This symbol where placed in the Service Guide designates a component that should

30 Chapter 2ExitThe Exit screen allows you to save or discard any changes you made and quit the BIOS Utility.The table below describes the parameters

Chapter 2 31BIOS Flash UtilitiesThe BIOS Flash memory update is required for the following conditions:• New versions of system programs• New features

32 Chapter 2DOS Flash UtilityPerform the following steps to use the DOS Flash Utility:1. Press F2 during boot to enter the Setup Menu.2. Select Boot M

Chapter 2 334. In flash BIOS, the message Please do not remove AC Power Source displays.NOTE: If the AC power is not connected, the following message

34 Chapter 2WinFlash UtilityPerform the following steps to use the WinFlash Utility:1. Double-click the WinFlash executable.2. Click OK to begin the u

Chapter 2 35Remove HDD/BIOS Password UtilitiesThis section provides you with details about removing HDD/BIOS password:Remove HDD Password:If you key i

36 Chapter 2Removing BIOS PasswordsTo clear the User or Supervisor passwords, open the DIMM door and use a metal instrument to short the RTC_RST point

Chapter 2 37Using Boot Sequence SelectorThe Boot Sequence Selector allows the boot order to be changed without accessing the BIOS. To use Boot Sequenc

38 Chapter 2Using DMIToolsThe DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM to be used in the DMI pool for hardware manage

Chapter 2 39Using the LAN MAC EEPROM UtilityYou can use the MAC.BAT utility to write the MAC.CFG file to the EEPROM under DOS mode.1. Use a text edito

VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi

40 Chapter 2

Chapter 3 41Machine Disassembly and ReplacementIMPORTANT: The outside housing and color may vary from the mass produced model.This chapter contains st

42 Chapter 3Pre-disassembly InstructionsBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the power to

Chapter 3 43Disassembly ProcessIMPORTANT: The LCD Module cannot be disassembled outside of factory conditions. If any part of the LCD Module is faulty

44 Chapter 3External Module Disassembly ProcessIMPORTANT: The outside housing and color may vary from the mass produced model.External Modules Disasse

Chapter 3 45Removing the Battery Pack1. Turn computer over. Slide the battery lock in the direction shown.2. Slide and hold the battery release latch

46 Chapter 3Removing the SIM Card1. See “Removing the Battery Pack” on page 45.2. Push the SIM card all the way in to eject it.3. Pull it out from the

Chapter 3 47Removing the SD Dummy Card1. Push the SD dummy card all the way in to eject it.2. Pull it out from the slot.

48 Chapter 3Removing the Optical Drive Module1. See “Removing the Battery Pack” on page 45.2. Remove the screw securing the ODD module.3. Pull the opt

Chapter 3 494. Remove the two (2) screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module.5. Remove the ODD beze

VI

50 Chapter 3Removing the HDD/WLAN/DIMM Door1. Remove three (3) screws from the HDD/WLAN/DIMM door.2. Lift the door beginning from the inner edge as sh

Chapter 3 51Removing the 3G Module1. Loosen one (1) screw on the 3G Cover.2. Lift the 3G Cover from the left edge first, then remove completely.3. Rem

52 Chapter 34. Remove one (1) screw from the 3G module.5. Lift the 3G card from the slot.

Chapter 3 53Removing the DIMM Module1. See “Removing the HDD/WLAN/DIMM Door” on page 50.2. Push out the release latches on both sides of the DIMM sock

54 Chapter 3Removing the WLAN Module1. See “Removing the HDD/WLAN/DIMM Door” on page 50.2. Disconnect the two (2) antenna cables from the WLAN Board.

Chapter 3 554. Detach the WLAN Board from the WLAN socket. NOTE: When reattaching the antennas, ensure the cables are tucked into the chassis to prev

56 Chapter 3Removing the Hard Disk Drive Module 1. See “Removing the HDD/WLAN/DIMM Door” on page 50.2. Using the pull-tab, slide the HDD Module in the

Chapter 3 574. Remove the four (4) screws (two each side) securing the hard disk to the carrier.5. Remove the HDD from the carrier.Step Size Quantity

58 Chapter 3Main Unit Disassembly ProcessMain Unit Disassembly FlowchartScrew ListStep Screw Quantity Part No.Lower Cover M2.5*8 11 86.WJ802.002Lower

Chapter 3 59TouchPad Bracket M2*3 2 86.WJ802.004Mainboard M2.5*5 1 86.WJ802.001Thermal Module M1.98*3.0 4 86.WJ802.004Step Screw Quantity Part No.

VIITable of ContentsSystem Specifications 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

60 Chapter 3Removing the Keyboard1. Unlock the six (6) keyboard locks.2. Pry up the centre of the Keyboard and rotate it upward away from the Upper Co

Chapter 3 614. Open the locking latch and disconnect the FPC from the mainboard.5. Lift the keyboard clear of the Upper Cover.

62 Chapter 3Removing the Upper Cover1. See “External Module Disassembly Process” on page 44.2. Turn the computer over. Remove the eleven (11) screws o

Chapter 3 633. Turn the computer over. Disconnect the following four (4) cables from the Mainboard.ABCD

64 Chapter 3NOTE: Avoid pulling on cables directly to prevent damage to the connectors.NOTE: Use the pull-tabs on FFCs whenever available to prevent d

Chapter 3 659. Remove the seven (7) screws on the Upper Cover as shown.10. Starting at the top right side of the cover, pry apart the Upper and Lower

66 Chapter 3Removing the Left Speaker Module1. See “Removing the Upper Cover” on page 62.2. Locate the Left Speaker Module on the Upper Cover as shown

Chapter 3 67Removing the Right Speaker Module1. See “Removing the Upper Cover” on page 62.2. Locate the Right Speaker Module on the Upper Cover as sho

68 Chapter 35. Lift the Right Speaker Module clear of the upper cover.

Chapter 3 69Removing the Power Board1. See “Removing the Upper Cover” on page 62.2. Turn the upper cover over. Pass the cable through the upper cover

VIIITable of ContentsRemoving the Card Reader Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72Removing the USB Board . .

70 Chapter 3Removing the TouchPad BracketIMPORTANT: The TouchPad Board cannot be removed individually. To replace the TouchPad Board, replace the enti

Chapter 3 714. Remove the one (1) screw from TouchPad bracket.5. Pry the Touchpad bracket off the adhesive and remove it as shown.Step Size Quantity S

72 Chapter 3Removing the Card Reader Board1. See “Removing the Upper Cover” on page 62.2. Unlock the mainboard to card reader cable connector. 3. Remo

Chapter 3 735. Lift the card reader board clear of the device.

74 Chapter 3Removing the USB Board1. See “Removing the Upper Cover” on page 62.2. Unlock the mainboard to USB cable connector. 3. Remove the cable fro

Chapter 3 755. Lift the USB board clear of the device.

76 Chapter 3Removing the Bluetooth Board1. See “Removing the Upper Cover” on page 62.2. Pry the Bluetooth board from the adhesive. 3. Disconnect the m

Chapter 3 77Removing the Mainboard1. See “Removing the Upper Cover” on page 62.2. Unlock the microphone cable connector and disconnect the cable.3. Di

78 Chapter 34. Remove the one (1) securing screw from the Mainboard. 5. Lift the mainboard from the chassis, right edge first to free it from the lowe

Chapter 3 796. Carefully turn the mainboard over and place it on a clean, dust-free surface.7. Disconnect the power cable.8. Remove the mainboard from

IXTable of ContentsTouchPad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144Internal Speaker

80 Chapter 39. Remove the adhesive tape from the bluetooth cable.10. Unlock the connector and disconnect the bluetooth to mainboard cable.

Chapter 3 81Removing the Thermal Module1. See “Removing the Upper Cover” on page 62.2. See “Removing the Mainboard” on page 77.3. Disconnect the fan c

82 Chapter 35. Carefully lift the Thermal Module clear of the Mainboard.

Chapter 3 83Removing the CPUIMPORTANT: The pins on the underside of the CPU are very delicate. If they are damaged, the CPU may malfunction. Place the

84 Chapter 3 LCD Module Disassembly ProcessLCD Module Disassembly FlowchartScrew ListStep Screw Quantity Part No.LCD Bezel M2.5*6 2 86.WJ802.003LCD Pa

Chapter 3 85Removing the LCD Assembly1. See “Removing the Upper Cover” on page 62.2. Turn the device over and pass the black and white antenna cables

86 Chapter 35. Remove the LVDS cable from the cable channel.6. Remove the adhesive tape from the black antenna cable and free the cable from the cable

Chapter 3 877. Remove four (4) screws from the LCD assembly.8. Remove the LCD assembly from the lower cover.Step Size Quantity Screw TypeLCD assembly

88 Chapter 3Removing the LCD Bezel1. See “Removing the LCD Assembly” on page 85.2. Remove the two (2) bezel screw caps and screws.3. Starting from th

Chapter 3 89Removing the Camera Module1. See “Removing the LCD Assembly” on page 85.2. Locate the Camera Module at the top of the LCD Module and disco